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Please review the following FAQs. If you can't find what you're looking for, feel free to contact us using the form below and I'll happily answer any further questions you have!

Frequently Asked Questions

WHAT IS THE DIFFERENCE BETWEEN CLASSIC AND SKINNY?

The classic is Posey's staple scrunchie. It's more of a statement accessory than the skinny. The classic size is great for thicker hair - it's a little more forgiving in the elastic and has more fabric to support more hair. The skinny size is great for thinner, finer hair. The elastic is tighter, so it's also great for wearing your hair half up or finishing off a braid! 

WHERE DO YOU SHIP?

Currently shipping only in the US. If you are outside the US, contact me using the form below and we can discuss a custom international order.

WHAT ARE YOUR SHIPPING RATES?

Shipping costs are provided at checkout.

DO YOU TAKE CUSTOM ORDERS?

Let’s talk! Email me at hello@shopposey.com or fill out the form below for any custom order inquiries.

WHEN CAN I EXPECT MY ORDER?

Your order will ship within 2-3 business days. For custom orders, contact me for specific shipping details.

WHY IS THE SCRUNCHIE I WANT NOT CURRENTLY AVAILABLE?

Seasonal collections aren't always restocked, so typically when these sell out they will not be available again. I will always try to restock when I can if a particular style is super popular, however, I am not always able to restock every fabric and sometimes they are discontinued by the retailer. 

HOW DO I CLEAN MY SCRUNCHIE?

Gently hand wash and spot treat.

I’M NOT SATISFIED WITH MY PURCHASE.

Let me fix that! Shoot me an email and I’ll gladly send you a new scrunchie!